Photos that work

Your photo is the first thing a client sees, in search results and at the top of your page. Choosing a therapist is a trust decision, and clients make the first cut on whether they can picture themselves talking to you. Two kinds of photos do that work on Promptd: your headshot, and photos of the space where you meet clients.

Your headshot

The goal is simple: look like someone a nervous first-time client would feel comfortable writing to.

Make it recognizably you, today. Use a recent photo. Clients notice when the person who opens the door does not match the page.
Show your face clearly. Natural light works best; facing a window beats standing under a ceiling light. Eyes visible, no sunglasses, no harsh shadows.
Be alone in the frame. No group photos, no cropped-out shoulders of someone else.
Keep the background simple. A plain wall, greenery, or your office. The background should say calm, not busy.
Wear the expression you would greet a client with. A warm, natural look outperforms both a stiff corporate portrait and an overly casual selfie.

Avoid logos or text in the image, heavy filters, and full-body shots taken from far away: at search-result size, your face becomes too small to read.

The fine print is short: JPEG or PNG, under 9MB. There is no minimum size — if a photo is small enough to look blurry on your listing, we say so and let you decide. And no, you do not need a studio session; a phone photo in good light clears the bar easily.

Three photos unlock a tour of your space

For clients, walking into an unfamiliar office is part of the anxiety of a first appointment. Showing them the space in advance removes that unknown.

Here is the rule: add at least 3 photos to an address, and your page gets a "Tour of my space" section for it. Fewer than 3 and the tour does not appear for that address. Each address needs its own 3 photos, and complete addresses also earn discovery score points.

Three photos that work well as a set:

The entrance. The building or door the client will actually look for.
The waiting area. Where they will sit before you come get them.
Your office. The room where sessions happen, ideally the client's seat in view.

Daylight, tidy, no people in the frame. You are answering the question every first-time client silently asks: "What will it be like when I get there?"

Where to update your photos

Both live in your listing editor. Your headshot is in the profile photo section, and address photos are in Where I work: open an address and add photos to it. Changes appear on your public page right away, which makes a better photo the rare five-minute upgrade that actually moves the needle.