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Creating provider profiles

Anas Shakra
Viktoriya Manova
By Anas Shakra & Viktoriya Manova · Last modified on July 7, 2026

A provider profile is the public presence of an individual practitioner on Promptd. It is what clients find, compare, and message. Every provider profile is aggregated under your clinic page, links to your clinic addresses, and carries the services that provider delivers, with their own pricing.

Provider profiles are what your subscription pays for: one seat per profile, as covered in the billing guide.

Two ways to create profiles

  • Create them yourself. As an owner or admin, you can create a profile for each practitioner.
  • Let practitioners create their own. Invite them to your clinic and each person builds their own profile. Their side of the process is covered in joining a team.

Create a profile yourself

  1. Open Home in the sidebar. In the Providers section, click Create profile. To finish a draft started in the setup wizard, click Finish on its row instead. To have the practitioner finish it themselves, click Invite on its row (how it works).

  2. The guided form opens. First, pick the language you want to fill it in. Then choose Import from an existing profile to prefill it from your website, Psychology Today profile or other existing information, or Skip the import to enter your details step by step.

The first choice in the provider profile form: import or skip

  1. Work through the sections: Name and photo, Titles and credentials, Coverage and services, Your practice and Location. Your progress is saved every time you click Next, so you can leave and come back with Save & exit.

  2. Once published, the profile appears under your clinic page and in search results. Open it anytime from Home to update services, pricing, or availability.

FAQ

Why can't I create a profile?

You need an active subscription with a free profile seat. See the billing guide.

The profile is written in one language. What do clients of the other language see?

Profiles are translated automatically. Fill the form in the language you are browsing in, and Promptd handles the other one.

What should I do next?

Check Action items on your clinic home for anything left to do. The clinic onboarding guide covers the whole flow.